Poll Time!
| What next? • Subscribe to iNews • E-mail us your ideas/thoughts | More Articles • Are You Experienced? • Who said all pop-ups need to be blocked? • All consuming Google? |
Showing posts with label get involved. Show all posts
Showing posts with label get involved. Show all posts
The Digital Marketplace
An event hosted by Stratford on District Council and Solihull Metropolitan Borough Council on 12th March 2010 at the Heritage Motor Centre, Banbury Road, Gaydon, Warwick, CV35 0BJ from 10.00 am to 4.00 pm.
Why?
Both Stratford and Solihull were awarded Beacon status for their work in respect of digital inclusion. However the work we are doing with our partners plays an essential part in the transformation of our Council services. We are using this event to share this work and demonstrate some of the key projects in respect of transforming service delivery and increasing digital inclusion around the needs of our customers.
Our partners which include the NHS, NHS Direct (West Midlands) Coventry and Wolverhampton Universities, Warwickshire Police, Volunteer Action, BT, the West Midlands Ambulance Trust, members of our LSP and Councils from across the West Midlands region, as well as key private sector suppliers will be present to demonstrate the work we are doing to improve the quality of life for our residents and workers and improve the experiences for visitors.
You will also have an opportunity to see the work we are doing with our communities in respect of increasing local participation and to provide our residents and communities with the tools and capabilities to solve their own problems.
The marketplace will have the following themes:-
·Promoting and enabling independent living
·Increasing public participation in the way services are delivered and developed
·Increasing opportunities for learning and increasing knowledge
·Strengthening the Local Economy and encouraging investment
There will be over 70 market stalls showcasing our work with officers on hand to provide advice and guidance to local authorities on our approaches, successes and lessons learned.
You will be able to meet with strategic leads from our councils and partners, elected members as well as the opportunity to discuss projects with development and delivery officers ranging from Total Place, front line service delivery improvements, community projects, deprivation mapping, self-managed community learning programmes, the Warwickshire Direct Partnership which uses a single CRM across all Councils in Warwickshire, through to our regional plans for providing a single regional solution in respect of the increase of migrant and transient workers and our joint work with universities in respect of e-tourism
There will be demonstrations covering areas such as intergenerational work, independent living solutions, connecting our communities programme, joint work with social housing partners including rural community housing projects designed to improve skills and job opportunities, providing free or subsidised broadband in high-rise blocks, interactive poster developments using RFID technology through to our plans in respect of e-tourism and integrated health services.
We will showcase the work we are doing on increasing back office efficiencies and automation to reduce duplication. You will have the opportunity to see demonstrations on how we have automated certain key administrative systems (mileage, subsistence, annual leave, sickness) which have reduced administrative burdens significantly through to the plans we have for developing a single 'tell us once' system across all service areas, interactive on-line public participation meetings and the work that we have done using Lean Systems Thinking in areas such as Planning, Revenues and Benefits, Customer Services and life events.
The following link provides a snapshot of an earlier marketplace event held in 2008. Whilst this event was much smaller, the following provides a flavour of what you can expect:- http://blip.tv/file/1625240/
Highlighting Issues
The event will be covered by the Municipal Journal and Birmingham Post as we want to use the event to highlight the growing issues for rural areas in respect of skills gaps, poor connectivity and lack of knowledge about services against our plans to improve quality of life through our partnership plans and activities. Through this event we aim to :-
·Raise the profile of digital inclusion as a relevant topic to local authorities and their partners
·Position digital inclusion as relevant to CAA and the performance management framework
·Engage senior level representatives from local authorities, their partners and sector organisations to highlight the growing issues for rural areas in accessing services and increasing skills and job opportunities
·Highlight the importance of robust connectivity to rural economies and their development and prosperity.
Picture: A busy marketplace fruit stall surrounded by customers with thanks to alessandro_pinna for publishing on Flickr under a Creative Commons license some rights reserved.
| What next? • Subscribe to iNews • E-mail us your ideas/thoughts | More Articles • Are You Experienced? • Who said all pop-ups need to be blocked? • All consuming Google? |
The Aftermath, Presentations and All!
Some of you may have noticed the numerous blog posts that have appeared on the right under 'January' on the right hand side and may be wondering what this mass of posts is all about. Well the team have just hosted an 'Innovate To Save' workshop on the 17th December and we wanted all our speaker's presentations to be accessible to all even after the event...so here they are on our blog!
Below is a list of links to the presentations and contact e-mail addresses for the speakers.(You may notice that underneath some of the presentations are questions, if your answer to any of them is 'yes' please drop me an email at kirstyjoanna.russell@kent.gov.uk):
We have now uploaded all the speaker's presentations. Below is a list of links to the presentations and contact e-mail addresses for the speakers:
Innovate to Save – Tips
Presentation: http://transformedbyyou.blogspot.com/2009/12/innovation-tips.html
Dr. Alan Kennedy - X Factor or Why Not Factor? Turning ideas into innovations
Presentation: http://transformedbyyou.blogspot.com/2009/12/smarter-or-sharper.html
Damien Kennedy - Aggravation or Collaboration? Developing innovations between agencies
Presentation: http://transformedbyyou.blogspot.com/2009/12/smarter-or-sharper.html
Would you like to explore your team taking part in a KCC pilot of the Key Innovation Programme?
Tim Milner - 50:50 or Call a Friend? A problem shared is a problem solved
Presentation: http://transformedbyyou.blogspot.com/2009/12/5050-or-call-friend-problem-shared-is.html
Would you like to explore innovative ways you can search and organise knowledge online?
Will Perrin - Empowered communities fighting decay? The unlikely role of the web in regenerating local areas
Presentation: http://transformedbyyou.blogspot.com/2009/12/kent-innovate-to-save-workshop-kcc.html
Hollie Snelson - Social Media for improved internal communications
Presentation: http://transformedbyyou.blogspot.com/2009/12/social-media-for-improved-internal.html
Noel Hatch - Here comes everybody? Using technological innovation in a recession
Presentation: http://transformedbyyou.blogspot.com/2010/01/resolutions-wont-be-televised.html
Would you like to explore innovative ways in using digital technologies to influence behaviours?
Andy Collett - Do you get the picture? Simplifying complex information
Presentation: https://knet2.kent.gov.uk/directorates/chief-executive-s-department/teams-and-units/business-solutions-and-policy/change-through-innovation-team/news-and-events/Andy%20Collett%20-%20IBM.ppt/view
Andy Collett has requested that his presentation not be placed on any public sites (e.g. Slideshare, iNews), therefore we have had to upload the presentation to KNet which can only be accessed by Kent County Council staff, we apologise for this inconvenience. If you would like the presentation, please email me on kirstyjoanna.russell@kent.gov.uk.
Would you like to explore piloting Many Eyes or Pic and Mix or other innovative ways to visualise and re-use data and information?
Dr. Norman Lewis - The power of social networks: Social Network Analysis and Collaborative Software.
Presentation: https://knet2.kent.gov.uk/directorates/chief-executive-s-department/teams-and-units/business-solutions-and-policy/change-through-innovation-team/news-and-events/Dr%20Norman%20Lewis%20-%20Open%20Knowledge.ppt/view?searchterm=norma
Dr. Norman Lewis has requested that his presentation not be placed on any public sites (e.g. Slideshare, iNews), therefore we have had to upload the presentation to KNet which can only be accessed by Kent County Council staff, we apologise for this inconvenience. If you would like the presentation, please email me on kirstyjoanna.russell@kent.gov.uk.
Would you like to explore social network analysis to identify and make sense of your networks with partners and communities?
Dougald Hine - The "Why Don't You" Web? Using online tools to help each other in the real world
Presentation: http://transformedbyyou.blogspot.com/2010/01/why-dont-you-web.html
Would you like to explore piloting these tools or other innovative ways that use digital technologies to make use of untapped resources to help people?
If you attended the event, we would love to hear your feedback so that we can make any improvements to future events we may host. If you have a spare moment (it will literally only take you 5 minutes), we would appreciate it if you could fill in our survey which can be found here: http://www.surveymonkey.com/s/TS3VVGM
If you have any questions or queries about the event, presentations or the survey, please do not hesitate to drop me an email.
- Kirsty Russell
| What next? • Subscribe to iNews • E-mail us your ideas/thoughts | More Articles • Event: Innovating Out Of The Recession • Having Trouble Finding A Video? • Can Twitter Increase Your Sales? |
Have your say about iNews!
We are always interested in hearing what our readers think of iNews - what could be improved, what you would like to see more of, colours, fonts, layout, topics - you name it, we want your opinion on it!
So if you have 5 minutes to spare (it will literally take you that long!) head over to our questionnaire on Survey Monkey and fill out your answers!
All of your answers will remain confidential and will only be read by the Technology, Research and Transformation Team. If you have any queries or comments about the survey, please contact Kirsty Russell at kirstyjoanna.russell@kent.gov.uk.
Picture: A question mark within a black and white circle, with thanks to Leo Reynolds for publishing on Flickr under a Creative Comms license some rights reserved.
| What next? • Subscribe to iNews • Leave a comment • E-mail us your ideas/thoughts | More Articles • The key to a kinder more intelligent mankind? • Random Acts of Kindness • Top 5 Delicious Links - Knowledge Management |
Are you experienced?
PublicExperience is a great way to put your own experiences of public services and suggestions for how to improve them in front of the UK Innovators Council. We are independent of government, but all the experiences we receive are sent to our partners in the Cabinet Office.
The Council has promised to pick up and run with the best ideas and implement changes based on your feedback. We ask a simple, open question: Wouldn't it be better if...?
You don't need to know who to talk to - just what you want to say about anything that relates to public services. It's easy and free to use – just go to PublicExperience and describe your experience of public services in the big box on the front page.
Emily Randall, Public Experience
If you want to find out more about what we're thinking about and looking at around how we can capture and work with people's ideas, see here. Contact us if you have an idea.
Thanks to PublicExperience for the photo of a panda explaining to a gorilla and a tiger how to share their experiences of public services.
Make Your Ideas Heard
Innovators Council – Call for Ideas There is a new mechanism to make your ideas heard and fast-tracked. The Innovators Council are currently calling for ideas from those closest to the frontline delivery of services. The cabinet office says that those directly involved in public services will often have the clearest view of what needs to change. Reform from the bottom up will ensure the country comes out the recession fairer and stronger than ever. This is not about minor change this is radical innovation, ideas will be fully supported, developed, tested and implemented with relevant experts on hand. You could be a champion of new creative, original services right at the centre of change.
The Tell Us Once pilot proved that small differences can make a big change. The idea was to help people better cope with bereavement. Informing dozens of agencies about a loved ones death is emotionally distressing. and can now be avoided. This illustrates of innovation at its best, creatively improving public services whilst making them more efficient.
If you have an idea please submit via email, post or online at www.publicexperience.com. You can also visit this address to view and comment on other ideas.
-Claire Matthews
* Thank you to theparadigmshifter for photo (man shouting through megaphone) published on Flickr under Creative Commons licence, some rights reservedNoncommercialNo Derivative Works.
Who are we?
We are the Technology Transformation Team.
What do we do?
- Identify technologies that can improve Kent County Council's (KCC) day to day business and the delivery of its strategic priorities
- Review opportunities, test and demonstrate pratical applications of technology
- Mainstream innovations
- Promote innovative practices and ideas throughout the organisation
Carol Patrick - Head of Kent Connects and Technology Transformation
Responsible for innovation team management, strategy and policy.
- carol.patrick@kent.gov.uk
- Twitter: casbar08
- carol_kcc (msn/skype)
- 01622 221918
- 01622 694226 (fax)
- Room G11 - Sessions House
Responsible for projects, funding and management of the research team.
- noel.hatch2@kent.gov.uk
- Twitter: noelito
- noel_kcc (msn/skype)
- 01622 696830
- Room G09 - Sessions House
Responsible for supporting research and analysis.
- Sarah.Crampton@kent.gov.uk
- 01622 693118
- Room G09 - Sessions House
Subscribe to:
Posts (Atom)
