Inconsistency is a problem when staff write their own reports and presentations using different figures. P&D tried to resolve this by giving out information on CDs. Serious security issues soon became apparent with data not being kept up to date and the CD's not treated with care
The answer to this was the creation of a central website so users could get quick answers, independently, consistently and securely. This comes in two formats: an Excel and a Flash version. The Excel version is portable, simple and can be saved for your own presentations whereas the Flash version is dynamic, animated and more attractive.
Specific data requests can be addressed much more quickly now P&Ds time is freed up. If their tool doesn’t deliver the information you need, your request can be dealt with in as little as ½ hour! (Although the official time is 3 days for urgent and 1 week for standard)
The pilot has been completed and Business Intelligence is being rolled out on a larger scale.
If you:Have you used this tool? Please comment below.
• Want workforce information
• Need information for surveys
• Deal with Freedom of Information Requests
• Are a Manager who needs statistics to put policy into context
Then please get in contact with Graham Cox for login and access.
What does your department do to manage data?
Please see our other articles on knowledge management.
-With special thanks to Graham Cox, Personnel Information Analyst from P&D
(image: screenshot of the Flash presentation of data on HR Business Intelligence)